Security updates, backups, uptime monitoring, and a real developer you can message — from £49/month, no lock-in.
A website is not a one-off project — it needs updates, security patches, backups, and someone who responds when something breaks. Many businesses are stuck with a developer who disappeared, a cheap host with no support, or a DIY site they are afraid to touch.
ZSM Digital offers ongoing support and maintenance for websites we build and sites we inherit — so your business stays secure, online, and performing well without hiring in-house.
Our plans typically include security patches and software updates, automated backups with disaster recovery, uptime monitoring and incident alerts, performance reporting, and content updates or minor changes when you need them. You get direct access to the developer who knows your site — not a generic helpdesk ticket queue.
We strongly recommend hosting with ZSM Digital. The same developers who built your website manage the server, SSL certificates, backups, and infrastructure. Hosting is billed separately with full terms in your contract — no surprise fees after launch.
Maintenance starts from £49 per month. Price depends on site complexity and how much ongoing work you need. There is no long-term contract — cancel any time. If you only need occasional help, ad hoc support is available too.
We can often take over maintenance for existing sites after a technical review — particularly WordPress, custom PHP, or Python applications. We will be honest if a rebuild is more cost-effective than patching a failing platform.
Your site should not be left unattended the moment it goes live. Whether you need monthly check-ins or hands-on support when something urgent happens, maintenance keeps your online presence working as hard as your business does.
Common reasons UK businesses sign up for ongoing support with ZSM Digital.
Fast, credible brochure sites for trades, local services, and growing UK businesses.
Shopify stores and custom online shops built to convert — not generic templates.
Portals, dashboards, booking systems, and custom tools built on modern Python stacks.
Security updates, backups, monitoring, and direct developer access from £49/month.
Technical audits, local visibility, on-page optimisation, and ongoing search growth.
Plans start from £49/month with no lock-in. Hosting with ZSM Digital is billed separately — see your contract for hosting terms. View pricing overview.
Talk to Us →Plans start from £49 per month depending on site complexity and how much ongoing work you need. We quote clearly after understanding your site — no hidden fees.
No. You can cancel any time. We believe in earning retention through good work, not locking you in.
Typically security updates, backups, uptime monitoring, performance reporting, and a set allowance for content changes. Exact scope is agreed when you sign up.
We aim for a 24-hour response on maintenance plans. Urgent incidents affecting live sites are prioritised. You message the developer directly — no ticket portal.
Often yes, after a technical review. We will tell you honestly if a rebuild is better value than maintaining legacy code.
Hosting is billed separately. We recommend ZSM hosting with terms set out in your contract. Maintenance covers site care; hosting covers server infrastructure.
Yes. Maintenance clients get support for breakages, errors, and urgent fixes. Ad hoc support is available if you are not on a plan.
We can maintain WordPress sites where appropriate, though we generally recommend migrating to our custom stack for better performance and security long term.
Tell us what you need — we'll recommend the right approach and give you a clear, fixed quote.
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